FAQ

REGISTRATION FAQS

How do register ?

On the kalyana888.com homepage (www.kalyana888.com), click on Register Free. Fill in your personal details, which includes a unique kalyana userID and your email address amongst others

REGISTRATION FAQS

What is the kalyana USER ID ?

It is a unique userID that you choose for yourself when registering. This will also be your login ID each time you wish to login to kalyana888.com

REGISTRATION FAQS

How do I add a photo to my profile?

Log in to your kalyana888.com account Go to Add/edit photos wherein you can either add photos or change your current photos

REGISTRATION FAQS

How do I Login?

On the kalyana888.com homepage (kalyana888.co) the top bar has member login section. Enter your UserID / Email and your password (as defined during the registration process) and click on the login button to log on to your profile.

REGISTRATION FAQS

How do I change my password?

Log in to your kalyana888.com account. You can change your password here. Also other details, such as First name, Last Name and Contact Information

REGISTRATION FAQS

Can I register for a friend/relative?

Absolutely.Infact most of kalyana profiles have been created by siblings, close friends, sons/daughters etc

REGISTRATION FAQS

What all should I keep in mind while registering?

(1) Your profile is the best medium to reach out to other members and find the right partner. To ensure the same, it is advised to keep the following in mind while registering on kalyana888.com (2)Talk about you as a person, your personality, your likes and dislikes. Do not create a false image of who you are. (3)Your profile is the best medium to reach out to other members and find the right partner. To ensure the same, it is advised to keep the following in mind while registering on kalyana888.com (4) Do not get into lengthy details in your profile. The aim is to capture attention in the shortest possible time

BASIC MEMBERSHIPS FAQS
How do I edit my profile?

(1) On the top menu, click on My Profile and then Edit My Profile (2) Use the page to edit your profile

BASIC MEMBERSHIPS FAQS
What information from my profile will be displayed to other members?

All members can view all details except last name, email address and contact information

BASIC MEMBERSHIPS FAQS
How do I delete my profile

(1) Log in to your kalyana888.com account (2) Once you are logged in, you are taken to the Home page. (3) On the top menu, click on My Profile and then My Account (4) Follow the instructions - This will delete your profile from the kalyana888.com database.

BASIC MEMBERSHIPS FAQS
Do I get my money back if I delete my profile?

No. As per kalyana888.com Terms and Conditions, paid members will not be refunded incase they wish to delete their profiles.

BASIC MEMBERSHIPS FAQS
Can someone copy my photo without my permission?

No. kalyana888.com technical systems do not allow anyone to copy your photos for any use, whatsoever

PAID MEMBERSHIP FAQS

What are the various paid membership options available?

To facilitate your search for the right partner,kalyana888.com has come out with eight paid options

• DIAMOND membership ( As long as you need (Lifetime) )

For INR 25000/-You can send a personal message to any member and use all the features of the site as long as it takes to find the right partner. You can also chat 1 on 1 with online users and get unlimited contact information (phone numbers) of members. You also get a featured listing.In DIAMOND membership (Rs.25000/-) if the customer is not married 50% of the money will be refunded only after One year as per the terms and conditions of the company.

• STAR membership( Life time )

For INR15000/-, You can send a personal message to any member and use all the features of the site as long as it takes to find the right partner. You can also chat 1 on 1 with online users and get unlimited contact information (phone numbers) of members. You also get a featured listing.

• PLATINUM membership ( TWO YEARS )

For INR 10000/-You can send a personal message to any member for a period. You get access to the 1 to 1 chat facility but access to contact information is limited to unlimited members (phone numbers of users).

• GOLDEN membership ( ONE YEAR )

For INR 5000/-, You can send a personal message to 100members for a period of12 months. You will not get access to the 1 to 1 chat facility but you can view contact detail of 100 users (phone numbers of users).

• SILVER membership ( 6 MONTHS )

For INR 3000/-, You can send a personal message to 50 members for a period of 6 months. You will not get access to the 1 to 1 chat facility but you can view contact detail of 50 users (phone numbers of users).

• KALAYANA membership ( 3 MONTHS )

For INR 1600/-, You can send a personal message to 30 members for a period of 3 months. You will not get access to the 1 to 1 chat facility but you can view contact detail of 30 users (phone numbers of users).

• APOORVA PLAN membership ( ONE Month )

For INR 999/-, You can send a personal message to 20 members for a period of 1 months. You will not get access to the 1 to 1 chat facility but you can view contact detail of 20 users (phone numbers of users).

• SMART PLAN membership ( 20 DAYS )

For INR 500/-, You can send a personal message to 10 members for a period of 20 days. You will not get access to the 1 to 1 chat facility but you can view contact detail of 10 users (phone numbers of users).

• Add-Ons

You can buy add-ons to your membership such as Featured Listing, extra contact view and extra Horoscope Matches - The pricing for the same depends on what type of member you are.

PAID MEMBERSHIP FAQS
Why should I upgrade to premium membership?

Finding a partner for remarriage is a different game altogether. Unlike the first time, you are much clearer about what you are looking for and who you want to spend the rest of your life with. This means getting to know each other much, beyond all photos and descriptions. Premium memberships allows you to contact other members personally and get to know them the way you want to. You can view the members contact address through premium membership. The best part about premium membership though is Mutual matches. It is a unique way of finding your perfect partner, through a dual selection process. Your mutual match will be someone who not only fits in your partner preferences, but you also fit in theirs. This facility is only available to premium members.

PAID MEMBERSHIP FAQS
What is the difference between the 1-month membership and the lifetime membership?

Finding a partner for the second time involves a lot of time and effort. You want to be sure of where you are headed. The lifetime membership allows you to concentrate on finding the right partner, rather than the fast diminishing time period of your membership. Making the entire partner search that much more enjoyable and honest.

PAID MEMBERSHIP FAQS
Can I pay by Cheque / DD?

Yes, the Cheque / DD payment as follow: Cheques should be made out to ORANGE CONSULTANTS PVT LTD.

PAID MEMBERSHIP FAQS
Mail-in?

You can mail the cheque to us at
ORANGE CONSULTANTS PVT LTD
AP-872,H- BLOCK,2 nd STREET,
12 TH MAIN ROAD, ANNA NAGAR
CHENNAI-600040
Please mention your complete address and username for kalyana on the back of the cheque. Once we receive your cheque, your membership will be upgraded.

PAID MEMBERSHIP FAQS
Is the online payment secure?

Yes! It is secure to make online payments. Our payment gateway provider adopts the SSL (Secured Socket Layer) technology, an internationally proven widely accepted technology.

PAID MEMBERSHIP FAQS
It will get How long will it take to upgrade my profile?

upgraded instantaneously assuming your credit card payment is successful.

SEARCH FAQS
How can I search for other profiles?

Searching for members at kalyana888.com is very easy. To maximize the search results we have created multiple search options for you.

• Profiles with pictures allows you to search only for members who have submitted their photos as part of their profile

• Who is online allows you to view members who are currently online

• People you are looking for - allows you to browse through people who match your partner preferences

SEARCH FAQS
How do I contact other members?

When viewing a profile, click on Express Interest to send an email to the member. Depending on your membership types, the member will receive the following:

•  Basic members: The profile receives a notification that you have expressed an interest in his/her profile. You cannot compose a message in this case.

•  Premium members. The message is received by the member on their email address and as a message in their kalyana888.com inbox. You can compose a personal message as a premium member.

SEARCH FAQS
Will my contact information be visible to the other profiles when I express my interest to contact them?

Your contact information (as defined by you) will be visible only if the receiving member is a premium member.

SEARCH FAQS
Can I contact unlimited people?

Yes, as a Premium Member you can contact unlimited people.

kalyana SERVICES
What are partner preferences? How is it useful?

Partner preferences allows you to define your partner different parameters, thus refining your search for the perfect partner. Defining your partner preferences serves a dual purpose:

•  It allows members to view your partner preferences and match their personality to the same
• It allows kalyana to find your perfect partner, based on your selected preferences. You can click on members who I am looking for under My Matches on the right hand menu, to view profiles that match your partner preferences.

To set your partner preferences, click on edit preferences under partner preferences on the right hand menu.

kalyana SERVICES
Where do I draft personal messages for other members?

In addition to Contact now, you can directly compose messages for other members by clicking Compose under Messages on the right hand menu. The member address in this case is the unique userID of the member.

kalyana SERVICES
What are members I am looking for?

Based on your partner preferences, members that I am looking for allows you to view all kalyana888.com member that fulfil your criteria.

kalyana SERVICES
What are members looking for me?

Based on your profile and partner preferences of other members, Member looking for me allows you to view profiles of members whose partner preferences are met by your profile.

kalyana SERVICES
What are mutual matches?

Exclusively for our premium members, kalyana888.com brings to you the easiest possible way of finding your perfect partner. A combination of member I am looking for and members looking for me  mutual matches allows you to view partners that not only fulfil your partner preferences but your profile also matches their partner preferences.

REMARRIAGE FAQS
How is kalyana888.com different from the other matrimonial sites?

We at kalyana888.com believe that no one size fits all. As an individual who has been through the marriage process once, your needs are very different. In this world of matrimonial sites who claim thousands of profiles, kalyana888.com is a highly focussed matrimonial service exclusively for individuals seeking to start a new life through remarriage. kalyana888.com brings to you a huge network of like-minded people, ready to start a new life just as you are.

REMARRIAGE FAQS
How can I be so sure that he/she is the one?

We admit, remarriage is not easy. Finding the right partner, second time around, requires a lot of patience. Our best advice to you will be to get to know the opposite side in the best manner possible. There is no substitute for that. To assist you in your decision, here are a few things that will surely help you. Go ahead start a new life.